It took a day or two (or more likely a reboot) for names to start appearing for our 4.8 agent testers. But at the beginning they had no names listed.
The agents were installed last week and have done a reboot aswell. Still no names in epo.
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all 3 of my testers are now showing names, and its been a shorter time than that. Have you done a wake up agent with all the options checked to get all the info?
Installed the agent in a few more computers. After a reboot, it's starting to show names. Might have to do a reinstall on the first test machines.