3 Replies Latest reply: May 23, 2013 4:27 AM by chriselize RSS

    Using an agent handler to manage systems behind a firewall


      I have a scenario where very limited access is allowed to a specific subnet.  It is a requirement that systems in this subnet should be managed by the ePO server.  A firewall allows communication between the ePO server and a server in their DMZ.  This server has access to the systems in the subnet.  I consider installing an agent handler on this server to manage the computers in the isolated segment, but will it be possible if there is no direct channel between the ePO server and the systems in this subnet?  Will it be possible to assign these systems to the agent handler?