5 Replies Latest reply on Jan 9, 2014 3:05 AM by markus.pop

    Dell Latitude E6410 Keeps Rebooting Once Encrypted

    nate.hall

      We are running into an issue with EEPC 7 and Latitude 6410's. Once they get encrytped, or start encrypting, and are rebooted then never make it to the encryption screen. The BIOS will flash, you will see the EEPC splash screen for a split second then it reboots and keeps cycling like that until powered down.

       

      We have tried with 3 different laptops, different BIOS versions, and different hard drives. All have the same results. I know the E6410s are compatible due to a fast boot article I was reading that used a 6410 as test machine.

       

      Any ideas what the issue could be, or any particular logs to look at?

       

      Thanks