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592 Views 5 Replies Latest reply: May 10, 2013 3:41 AM by spbembr RSS
spbembr Newcomer 4 posts since
May 7, 2013
Currently Being Moderated

May 7, 2013 6:11 AM

Lost access to mgt console

Hi,

 

I recently installed the prevent .tgz and change the management ip address from 192.168.1.2  to another and all was working fine.

 

 

When I connected again and logged into the DLPand was looking around the prevent interface I changed the management inteface again to another IP address which required a reboo!!!

 

 

since then I have not been able to log back in, is there a conf file for the interface that I can change to the correct IP address?????

  • tonyw McAfee Employee 159 posts since
    May 9, 2011
    Currently Being Moderated
    1. May 7, 2013 9:16 PM (in response to spbembr)
    Re: Lost access to mgt console

    I would confirm thru putty that the changes you made in the GUI committed.  You can follow the below KB article to confirm.

     

    http://kc.mcafee.com/corporate/index?page=content&id=KB70287

  • georgec Champion 244 posts since
    Sep 9, 2010
    Currently Being Moderated
    3. May 8, 2013 5:13 AM (in response to spbembr)
    Re: Lost access to mgt console

    The services should start if the settings are like it says in the KB. I had the same problem when i didn't matched the hostname in "hosts" file with the actual IP address of the appliance.

  • tonyw McAfee Employee 159 posts since
    May 9, 2011
    Currently Being Moderated
    4. May 8, 2013 10:09 AM (in response to spbembr)
    Re: Lost access to mgt console

    There are 4 places total where you might want to confirm the settings.

     

    /etc/hosts

    /etc/resolv.conf

    /etc/sysconfig/network

    /etc/sysconfig/network-scripts/ifcfg-eth1

     

    Only change in these locations what looks to be incorrect.  If stingray isn't starting after an ip change, that's probably the cause.

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