2 Replies Latest reply on Jun 4, 2013 6:34 AM by northomsk

    Malware detected and show in Querie which Offload Server reported detection

    northomsk

      Hi all

       

      I have 2 offload servers and like to show upon detection on a client which offload server that had the detection

       

      I have in policie for Move primary offload and secondary offload

      Say i would test with Eicar on a client

      Then Malware detected in EPO, fine it all works

      But

      Is it possible to in a querie add so i can see if it was my primary or secondary offload that had the detection reported to EPO

      I do know that fall back is not supported but i still would like to know which of my offloads had the detection

       

      Can i add this into a querie and have it shown to me?

       

      Hope it all make sense

       

      Thanks in advance

        • 1. Re: Malware detected and show in Querie which Offload Server reported detection
          dsabulsky

          The MOVE Multiplatfrom software does not currently have this feature.

           

          A Product Enhancement Request (PER) lets you ask for additional features or functionality to be added to a McAfee product. It provides important feedback on features and input on capabilities that you value.



          How to submit a PER (all McAfee products)
          Perform the followint steps to submit a new PER:

          1. Launch a web browser and go to to:
            https://mcafee.acceptondemand.com/

             
          2. Log in with your username and password. If you do not have an account, perform the following steps:

            1. Click McAfee Customers Register Here.
            2. In the popup window, type your full name and email address, then click Submit.
            3. Check your email inbox for an activation email from McAfee Accept.
            4. Click the Activate link in the email.
            5. When the activation is successful, you will receive your login information via email.

               
          3. Click the drop-down menu on the left and select New Product Enhancement Request.

            NOTE: You may need to temporarily allow popups to successfully complete the request.

             
          4. Type a Title and Description for your request. Provide as much detail as possible in the description.
          5. Use the drop-down menus to select your product and the level of importance for the request.
          6. If you have a screenshot or other useful files, click New attachment to add them to the request.
          7. Click Submit Product Enhancement Request.

          Your new request will now be listed. You will receive notification emails when the status of your request is updated. You can log in at any time to check the status of your open requests.