5 Replies Latest reply on May 7, 2013 7:37 PM by jis1987

    Microsoft winpop error message - McAfee Update Launcher problem encountered

      Within about the last two weeks my computer started generating a winpop message " McAfee Update Launcher has encountered a problem and needs to close."  It's pops quite frequently and is annoying to say the least.  I'll get the message whether it is automatically updating or if i hit the update link.  The McAfee program is part of my MSN Premium subscription.  I have Windows XP with service pack 3 installed. No issues with web access.  No other anivirus software installed.

       

      I hit the update link, the circle timer next to "Checking for Updates" is highlighted with 0% complete. It will cycle for 30 seconds or so then the winpop error message appears several times. I have seen that the "Update Date" time change seems to refelect the time I hit the update button. 

       

      Things I have tried that have NOT solved the issue:

      • Uninstall and reinstall the McAfee software (2x)
      • Virtual Tech many times (5x) - seems to come up with different errors it identifies, fixes them, but still getting the winpops
      • Disable DEP for the mcupdmgr.exe
      • Turned off the automatic update

       

      Any assistance with solving this is greatly appreciated.