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2015 Views 2 Replies Latest reply: May 7, 2013 9:22 PM by tonyw RSS
ryanoc Newcomer 1 posts since
May 1, 2013
Currently Being Moderated

May 1, 2013 8:06 AM

DLP How Do I Allow Specific USB Devices?

My network is running ePO V4.0 with DLP V9.0.1.7


I've been through a basic training course for HBSS and we went over how to allow specific USB devices, but I don't seem to be putting in the information correctly because I can't get it to work.


My desired outcome would be all, but approved, USB devices would be blocked and deny access. I think it may be how I enter the serial number for the device itself.


I have a definition made for specific Approved USB Devices. Under USB Device Serial Number, I have tried 1110250021E3&0 as it appears in my registry, 1110250021E30, and 16A0CD8B as it appears in msinfo32.

I have another definiton - Bus Type: USB - Block On/Off, Monitor On/Off, Notify On/Off


Under Device Rule, my rule has Bus Type: USB - Block On/Off, Monitor On/Off, Notify On/Off is checked for Include, and my Approved device definition for Exclude.


When I plug in the aprroved device, I still recieve the Pop-Up message stating the device is blocked, and access to the drive is denied.


Also, I am making sure the policy is applied, and the machine I am testing on has the new policy.


Can anyone provide me some info as to what I may be doing wrong, or maybe an example of a working setup I may reference?

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