2 Replies Latest reply on May 9, 2013 1:21 AM by jaimindalwadi

    User Logs from EPO

    jaimindalwadi

      Hello All,

       

      There is one query regarding the User logs.

       

      If user is disabled on clinet side and it is saying it is disabled. Now I am performing recovery and allowing user to change password. After that user is able to login in to his computer.

       

      Now I want to submit report for the users who are being disabled/locked to my manager.

       

      Can you please guide me how do I fetch this kind of report?

       

      Thanks in Advance.

        • 1. Re: User Logs from EPO
          foliveir

          Hello,

           

          With some manual work it is possible, you can duplicate the EE: Product Client Events report, set as a filter to filter out on EventID 30005. This will give you a report of all the recovery events, you will then need to dig into each of them to determine if they were user recovery or machine recovery.

           

          HTH,

           

          Fausto

          • 2. Re: User Logs from EPO
            jaimindalwadi

            I tried it but user need to have report only for locked user. Just like in older version of EEPC 5.x, it is showing locked user report but in ePO I am not able to find it.