When I run "Update Now" the module runs, it "Initializes update...", then downloads catalog.z, then "verifying catalog.z" then it repeats the line "The requested file does not exist" twice and, of course, it does not update anything. I can manually download the SDAT file and it runs and updates fine, but I would like it to auto-update as it is programmed. It doesn't work on Windows 8 or Winserver 2012. It works fine on Windows 7 professional, Enterprise and Ultimate. I have installed through Patch 3
Any ideas how to fix it?
Moved from Home > VirusScan to Business > VSE for better attention.
Could you check its version as 18.104.22.1688?.Also make your the MA version should be 22.214.171.12422 and VirusScan 126.96.36.1998 (Patch3).
Download and install Reposted P3, build 1128
The Repost Patch 3 package installs:
Note: Although the package includes both Patch 3 and Patch 2, only the appropriate patch is deployed to client systems, depending on the platform
If you have installe patch 3, do you see its version as 188.8.131.525 or 184.108.40.2068, if there is 220.127.116.115 then You need to remove it and reinstall reposted full package that contains both p2 and p3.
Since installation I have manually downloaded SDAT files and it shows it has upgraded to 18.104.22.1681. Some of the files from 1128 are still extant from that version according to the service bulletin which shows each DLL and their version, but others are at 1151 and trying a reimstall of Patch 3 says I already have a later version.
Do not run setup file over exixting one, remove previos installation download the complate package file VSE880LMLRP3.Zip that is more than 53 MB.
And I think VSE p2 is 22.214.171.1245 and P3 is 126.96.36.1998. You are mentioning Engine versions not the product.
You should have 188.8.131.528 on w8 and server 2012.
Check tghis registry entry.
Hkey_local_machine>software>Network Associates>Virusscan8800 >Look for version entry here.