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359 Views 1 Reply Latest reply: Apr 18, 2013 3:34 PM by wwarren RSS
aladdin9 Apprentice 81 posts since
Nov 9, 2009
Currently Being Moderated

Apr 18, 2013 2:56 PM

Logs from right click scan for threats

I just received a microsoft crash report that indicated a system may have been infected by win32small.CA.  I remotely scanned the OS, user profile and program files folders by connecting to the UNC path and then using the right click scan for threats.  Nothing was found, but I cannot find any logs detailing the scan, is this normal?

  • wwarren McAfee SME 766 posts since
    Nov 3, 2009
    Currently Being Moderated
    1. Apr 18, 2013 3:34 PM (in response to aladdin9)
    Re: Logs from right click scan for threats

    Logging is done by MFEANN.exe; make sure it's running (it should be a child process to VSTSKMGR.EXE).

     

    When the scan is running you can open the [Properties] to inspect where the log is being written; make sure it's where you expect.

    Default is %DEFLOGDIR%\OnDemandScanLog.txt

     

    If all looks correct but no log, I suggest contacting Support to look into it further.

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