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527 Views 3 Replies Latest reply: Apr 16, 2013 11:22 PM by aknab13 RSS
aknab13 Newcomer 4 posts since
Mar 19, 2013
Currently Being Moderated

Apr 16, 2013 4:08 AM

Surgeweb email client and webmail IMAP issue

Hi Guys,

 

I receive issues connecting to Surgeweb email client or webmail using IMAP.

Rules are allowed and I can see traffic through audit viewing for the ports tcp 143/IMAP and 80/HTTP.

 

This is the error notification I received from the email client and webmail.

 

"already 40/30 connections from you, setting G_WEB_MAX_PERIP"

 

I tried to isolate the problem and connect to 3G and I was able to receive email from client and view from webpages.

 

Im using IMAP proxy service with TCP idle timeout of 3600 sec.

 

 

This occur 1 week ago. Is there any related to idle timeout settings need to be adjusted in FW?

Kidnly help if you encountered this issue before. Thanks

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