3 Replies Latest reply: Apr 16, 2013 11:22 PM by aknab13 RSS

    Surgeweb email client and webmail IMAP issue

    aknab13

      Hi Guys,

       

      I receive issues connecting to Surgeweb email client or webmail using IMAP.

      Rules are allowed and I can see traffic through audit viewing for the ports tcp 143/IMAP and 80/HTTP.

       

      This is the error notification I received from the email client and webmail.

       

      "already 40/30 connections from you, setting G_WEB_MAX_PERIP"

       

      I tried to isolate the problem and connect to 3G and I was able to receive email from client and view from webpages.

       

      Im using IMAP proxy service with TCP idle timeout of 3600 sec.

       

       

      This occur 1 week ago. Is there any related to idle timeout settings need to be adjusted in FW?

      Kidnly help if you encountered this issue before. Thanks