7 Replies Latest reply: Apr 17, 2013 11:03 AM by alexn RSS

    VSE 8.8 Update on Windows 8 (64bit), standalone, after "catalog.z verification" error

    4ravindra

      I have been trying hard trying to update my VSE 8.8 (standalone installation) on my windows 8 (64bit) machine. I have already installed PATCH 3, however when I am trying to update the VSE, I am getting this "catalog.z verification" error.

       

      Have googled and searched this forum too, without any sucess. Shall sincerely appreciate all the help from informed members...

       

      Cheers...

      RD

        • 1. Re: VSE 8.8 Update on Windows 8 (64bit), standalone, after "catalog.z verification" error
          alexn

          Remove sitelist  from  C:\ProgramData\McAfee\Common Framework and restart frawork service and run update again.

          • 2. Re: VSE 8.8 Update on Windows 8 (64bit), standalone, after "catalog.z verification" error
            4ravindra

            Thank you so much alexn for your prompt reply.

             

            I tried complying your recommendation by deletiing the "sitelist.xml" file located at "C:\ProgramData\McAfee\Common Framework", then restarted by machine and ran the update agian, however this is NOT helping.

             

            Please any further instructions...

             

            Cheers,

            RD

             

            Message was edited by: 4ravindra on 4/15/13 11:30:41 AM CDT
            • 3. Re: VSE 8.8 Update on Windows 8 (64bit), standalone, after "catalog.z verification" error
              alexn

              Start run>%deflogdir%   and post update.log file.

              • 4. Re: VSE 8.8 Update on Windows 8 (64bit), standalone, after "catalog.z verification" error
                4ravindra

                Thanks alexn for your guidance. Please see attached updatelog.txt file for your reference.

                 

                The contect if teh same is alos mentioned below, for your immeidat erefrence...

                 

                -------------------Quote-------------------

                 

                4/16/2013          12:28:54 AM          X220T\Ravi          Starting task: AutoUpdate

                4/16/2013          12:30:10 AM          X220T\Ravi          Checking update packages from repository NAIHttp.

                4/16/2013          12:30:10 AM          X220T\Ravi          Initializing update...

                4/16/2013          12:30:10 AM          X220T\Ravi          Downloading catalog.z.

                4/16/2013          12:30:10 AM          X220T\Ravi          Verifying catalog.z.

                4/16/2013          12:30:10 AM          X220T\Ravi          The requested file does not exist.

                4/16/2013          12:30:10 AM          X220T\Ravi          The requested file does not exist.

                4/16/2013          12:36:07 AM          X220T\Ravi          Starting task: AutoUpdate

                4/16/2013          12:36:33 AM          X220T\Ravi          Starting task: AutoUpdate

                4/16/2013          12:43:05 AM          X220T\Ravi          Starting task: AutoUpdate

                4/16/2013          12:43:05 AM          X220T\Ravi          Task terminated: updater not ready

                4/16/2013          12:46:01 AM          X220T\Ravi          Starting task: AutoUpdate

                4/16/2013          12:46:42 AM          X220T\Ravi          Checking update packages from repository NAIHttp.

                4/16/2013          12:46:42 AM          X220T\Ravi          Initializing update...

                4/16/2013          12:46:42 AM          X220T\Ravi          Downloading catalog.z.

                4/16/2013          12:46:42 AM          X220T\Ravi          Verifying catalog.z.

                4/16/2013          12:46:42 AM          X220T\Ravi          The requested file does not exist.

                4/16/2013          12:46:42 AM          X220T\Ravi          The requested file does not exist.

                4/17/2013          5:16:53 PM          X220T\Ravi          Starting task: AutoUpdate

                4/17/2013          5:17:11 PM          X220T\Ravi          Checking update packages from repository NAIHttp.

                4/17/2013          5:17:11 PM          X220T\Ravi          Initializing update...

                4/17/2013          5:17:11 PM          X220T\Ravi          Downloading catalog.z.

                4/17/2013          5:17:11 PM          X220T\Ravi          Verifying catalog.z.

                4/17/2013          5:17:11 PM          X220T\Ravi          The requested file does not exist.

                4/17/2013          5:17:11 PM          X220T\Ravi          The requested file does not exist.

                 

                 

                 

                 

                 

                -----------------Unquote-----------------

                • 5. Re: VSE 8.8 Update on Windows 8 (64bit), standalone, after "catalog.z verification" error
                  alexn

                  This error usually appears when target product  either not compatible with respect to OS.Also make your the MA version should be 4.6.0.3122 and VirusScan 8.8.0.1128 (Patch3).

                   

                  Download and install Reposted P3, build 1128

                  The Repost Patch 3 package installs:

                  • ü  Patch 3 to Windows 8 and Windows Server 2012 systems only.
                  • ü  Patch 2 to all other supported Windows versions.

                   

                  Note: Although the package includes both Patch 3 and Patch 2, only the appropriate patch is deployed to client systems, depending on the platform


                  If you have installe patch 3, do you see its version as 8.8.0.975 or 8.8.0.1128, if there is 8.8.0.975 then You need to remove it and reinstall reposted full package that contains both p2 and p3.

                   

                  Solution :@2

                  After maknig sure if you see versions are correct then download SDAT and run it.

                  http://www.mcafee.com/apps/downloads/security-updates/security-updates.aspx

                  • 6. Re: VSE 8.8 Update on Windows 8 (64bit), standalone, after "catalog.z verification" error
                    4ravindra

                    THANK YOU SO VERY MUCH ALEXN!!!!!!!!!!!!!

                     

                    You are right, the problem was WRONG version of patch 3. I downloaded and installed the recommended veriosn and its now working superbly fine...

                     

                    Thanks again dear friend... CHEERS!!!

                     

                    Message was edited by: 4ravindra on 4/17/13 10:51:58 AM CDT