Read the below Microsoft article to know how to reset the Internet Explorer
Please run the below tool and restart the computer
Click on the below link
Click on For Consumers and click on My account
Login, download and install the product
Post back if any issues
Thank you for your reply Karthik. I will do as you suggest and let you know the results as soon as I can..bit too busy at the moment.
Have just reset IE and can now get into my account, thank you so much. But it took quite a while for pages to load and several attempts to log out, perhaps site is busy?
Glad you fixed the problem … post back if any issues