0 Replies Latest reply on Apr 14, 2013 2:14 PM by anarud

    Samsung Galaxy Tab 2 (Android 4.x)

      Good afternoon all,

       

      For those having issues with the tablet above, try to follow these steps (Steps also available here: http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101230):

       

      1 - Access your McAfee account, and on the mobile devices, select your device.

      2 - Click the link that says Portal McAfee Mobile Security

      3 - Access the Lock feature https://www.mcafeemobilesecurity.com/member/lock.aspx and select the Unlock option to your right.

       

      I had never seen this until now, but thankfully the unlock feature worked great.

       

      Could McAfee provide a simple explanation as to what might have caused this?

       

      Best regards,

      Hugo.