On epo could you check here for events , from client Events folder events are placed here first by apache.
C:\Default directory\McAfee\ePolicy Orchestrator\DB\Events
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Check the eventparser log on the ePO server - attach it here if you'd like us to have a look. I'd guess that the events are getting as far as ePO but not making it into the database - this is usually a problem with the event parser and / or the reporting extensions for the various products.
Thanks for your quick reply, guys, here is the evenparser.log file. I notice I see a couple of these lines
Skipping <VirusDetectionEvent>, no plugin available.
So I assume there is something I'm mssing. I remember trying to add VIRUSCANREPORTS120(183).zip as an extension but it told me that it wasn't compatible with ePo 5.0. I assumed that it was only needed in ePo 4.x. Could that be it?
 There you go! I imported the latest versions of VIRUSCAN8800(348).zip and VIRUSCANREPORTS120(228).zip and everything started working. Thanks for the tip!
eventparser.log.zip 2.5 K
No problem, glad it's OK now