1 Reply Latest reply: Apr 5, 2013 1:18 PM by SafeBoot RSS

    DLP with Endpoint Encryption for Files and Folders lockup issue

    yapxk

      Greetings to All,

       

      Im facing intermittent lockups during windows boot up when I have deployed DLP to the host computers.

      Apparently, the problem was the combination of both DLP and Endpoint Encryption for Files and Folders.

      I am sure that neither rules conflict with each other and besides I have configured the DLP polices to turn off almost all modules that are related to drivers etc.

      If I uninstall either of them, the lockup issue no longer persist.

       

      So I am wondering is there any method to resolve the issue without upgrading the EEFF as it is a large effort to do so.

       

      Current environment is.

      Windows 7 Enterprise

      EPO Agent : 4.6

      DLP: 9.2.200.60 (Patch 2)

      EEFF : 3.2.0.5

       

       

      Thank you.

       

      Best Regards,

      Xk