In Windows 8 it is simply labeled Windows Firewall as shown here: (click to enlarge)
Try the fixes in this thread to see if they help: https://community.mcafee.com/message/280363#280363
You might also run Stinger and Malwarebytes Free linked in the last link in my signature below.
1) No I do not have "Windows Firewall" listed in services.msc.
2) I will try the link
https://community.mcafee.com/message/280363#280363 today in the night and update. I will also try running the malwares you mentioned.
3) The link
"Here also is the Microsoft Fixit solution for a missing Firewall Service: http://support.microsoft.com/mats/windows_firewall_diagnostic/" does not seen to be suitable in my case. I am inferring that it is for Windows 7 and not Windows 8 as I got the following message in that link
And Lastly, my system was affected by FBI Ransom Virus just two days back. I hard time removing the FBI Ransom Virus in Windows 8, used a lot of trail and error method ... but I guess its taken care of now. So I want to enable the firewall as soon as possible to protect my system from further intrusions.
Thanks a lot for you advise, I will follow the procedure and update tonight.
If you need them and I hope you don't, here are some useful tutorials:
How to Refresh Windows 8 (equivalent to a Repair Install in other OS's): http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html
How to Refresh Windows 8 without an Installation Disk: http://www.eightforums.com/tutorials/18052-refresh-reset-windows-8-without-insta llation-disk.html
How to do a clean install of Windows 8: http://www.eightforums.com/tutorials/2299-clean-install-windows-8-a.html
How to do a Clean Install with an Upgrade Disk: http://www.eightforums.com/tutorials/13375-clean-install-windows-8-upgrade.html
Hi Peter and Karthik,
Here is an update.
I did all the things that the first link that Peter provided above instructs to do.
I ran Stringer and Malwarebytes Anti-Malware; no virus or malware found.
But 1) the firewall still keeps stopping after, maybe every 45 minutes.
2) I still cannot change the Windows Firewall setting to the recommended settings; same error message as earlier.
3) 'Windows Firewall' still missing from the 'services' list.
What shall I do now?
I will go get some sleep now and catch on the further suggestion latter.
Don't worry about Windows Firewall settings in general, in Windows 8 (& 7) this can't be accessed because McAfee is installed and controls security. However the service should there, started and automatic and that is a problem obviously.
It not being there could be due to infection, which we checked for, or use of registry cleaners - is that the case here? If so does that software have a restore setting?
By the way I assume you are logged into Windows with an account that has Admin access, as distinct from a Limited User account?
I'll let Karthik suggest the next move as this is getting too technical for me.
Thanks a lot Peter for all you inputs. I did logged in as an admin in the system.
Then I opened the Win+R and typped 'cmd' to execute the commandes suggested in the first link.
I am a little apprehensive about Refreshing Windows 8 as, I assume, I will be lossing my files save in the laptop.
I will wait for what Karthik has to suggest further.
Thanks once again Peter.