1 Reply Latest reply on Apr 4, 2013 4:44 AM by Peacekeeper

    Customer Service Chat Not Working...

      I am trying to get a refund for an automatic renewal of virus software. 


      The customer service chat option does not appear to be working, is anyone having or had a similar problem.  If so, can you recommend the best option to proceed to retrieve a refund.


      I have been a Mcafee customer for many years and this is the first time this has happened.


      I have it installed on three PC's at home, but after this I will never use them again.


      Thank  you in advance