5 Replies Latest reply on Apr 4, 2013 8:50 PM by karthiks

    Unable to Uninstall McAfee Family Protection

      Hello,

       

      My Mcafee Family Protection and Internet Security had a big problem.

      They don't work proprely anymore. I can see the Mcafee services runnig on the computer, but the control panels are stuck.

      I can't acces the internet anymore, I think it's because of Mcafee; when I lauch the computer with an other system like Ubuntu, I can acces the internet.

       

      I tried to uninstall all Mcafee with MCPR, but it's asking me for a Username and a password. But I don't remember them anymore.

      After trying once, it ask's me for a "Uninstall Code" and it clearly says : If you are unable to access Administration area, please contact MCAfee support to obtain unistall code"

       

      Here is a screen shot : http://www.anony.ws/i/2013/04/04/ILzKZ.png

       

      Thanks for your help,

      mat89