5 Replies Latest reply on Apr 2, 2013 12:46 PM by dpbpc62

    Can't get "Application" tab working in Admin Console

    dpbpc62

      Good Day

       

      I'm running windows 7, using Admin Console 8, MFE is at 8.3.0

       

      I login fine but when I click on the Applications tab, I get the following error windo

       

       

      swerror.TSWIOError: TSWIOError: unable to connect to auditbotd usage socket - Connection refused

       

      Client Traceback (most recent call last):

        File "/usr/share/ac/lib/cobraTree.py", line 2834, in OnSelChanged

        File "/usr/share/ac/lib/cobraTree.py", line 1119, in OpenNewWindow

        File "/usr/share/ac/lib/cobraTree.py", line 1224, in OpenResourceFileWindow

        File "/usr/share/ac/lib/cobrabase.py", line 7501, in CreateParent

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 41, in __init__

        File "/usr/share/ac/lib/cobrabase.py", line 2753, in __init__

        File "/usr/share/ac/lib/cobrabase.py", line 1927, in __init__

        File "/usr/share/ac/lib/cobrabase.py", line 7535, in CreateChild

        File "/usr/share/ac/lib/cobrabase.py", line 9295, in __init__

        File "/usr/share/ac/lib/cobrabase.py", line 9346, in DoSetWindow

        File "/usr/share/ac/lib/cobrabase.py", line 9384, in _createWindow

        File "/usr/share/ac/lib/cobrabase.py", line 7501, in CreateParent

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 183, in __init__

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 1325, in DoSelectAction

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 1064, in OnAppSelect

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 1414, in SetDisplayData

        File "/usr/share/ac/80300/lib/COBRA_SingleRule.py", line 957, in GetAppUsage

        File "/usr/contrib/lib/python2.4/site-packages/broker/swobclient.py", line 327, in __call__

        File "/usr/contrib/lib/python2.4/site-packages/broker/swobclient.py", line 373, in _do_execute

        File "/usr/contrib/lib/python2.4/site-packages/broker/swobclient.py", line 458, in HandleServerException

      swerror.TSWIOError: TSWIOError: unable to connect to auditbotd usage socket - Connection refused

      Traceback (most recent call last):

        File "/usr/share/ac/lib/cobraTree.py", line 2834, in OnSelChanged

        File "/usr/share/ac/lib/cobraTree.py", line 1119, in OpenNewWindow

        File "/usr/share/ac/lib/cobraTree.py", line 1224, in OpenResourceFileWindow

        File "/usr/share/ac/lib/cobrabase.py", line 7501, in CreateParent

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 41, in __init__

        File "/usr/share/ac/lib/cobrabase.py", line 2753, in __init__

        File "/usr/share/ac/lib/cobrabase.py", line 1927, in __init__

        File "/usr/share/ac/lib/cobrabase.py", line 7535, in CreateChild

        File "/usr/share/ac/lib/cobrabase.py", line 9295, in __init__

        File "/usr/share/ac/lib/cobrabase.py", line 9346, in DoSetWindow

        File "/usr/share/ac/lib/cobrabase.py", line 9384, in _createWindow

        File "/usr/share/ac/lib/cobrabase.py", line 7501, in CreateParent

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 183, in __init__

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 1325, in DoSelectAction

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 1064, in OnAppSelect

        File "/usr/share/ac/80300/lib/COBRA_Applications.py", line 1414, in SetDisplayData

        File "/usr/share/ac/80300/lib/COBRA_SingleRule.py", line 957, in GetAppUsage

        File "/usr/contrib/lib/python2.4/site-packages/broker/swobclient.py", line 327, in __call__

        File "/usr/contrib/lib/python2.4/site-packages/broker/swobclient.py", line 373, in _do_execute

        File "/usr/contrib/lib/python2.4/site-packages/broker/swobclient.py", line 458, in HandleServerException

      swerror.TSWIOError: TSWIOError: unable to connect to auditbotd usage socket - Connection refused

       

      Server Traceback:

        File "/usr/share/acd/cobrad.py", line 825, in HandleRequest

        File "/usr/share/acd/cobrad.py", line 634, in execute

        File "/usr/share/acd/cobrad.py", line 513, in execute_locally

        File "/usr/share/acd/COBRAD_applications.py", line 148, in GetAppUsage

        File "/usr/contrib/lib/python2.4/site-packages/sw/usage.py", line 102, in getUsageSum

       

      Strange, firewall has been rebooted and still get the same error's, licensing is all good.

       

      Has anyone seen this before?

       

      Thanks

       

      Dana