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3265 Views 10 Replies Latest reply: Mar 31, 2013 10:47 AM by Ex_Brit RSS 1 2 Previous Next
theposh Newcomer 3 posts since
Mar 31, 2013
Currently Being Moderated

Mar 31, 2013 7:19 AM

McAfee Security Scan Unavailable, constant pop-up

Hello

 

I get constantly get a pop-up message saying McAfee Security Scan Unavailable.

"We cannot check your security status now necause your PC is not connected to the internet or the McAfee Security Scan is temporarily unavailable. Please connect to the internet and Click Retry, or try again later".

I get two options; Retry or Cancel. No matter which one I pick, the same thing happens, which is nothing at first, but then the pop.up returns. Repeat indefinately.

 

I am connected to the internet.

All other McAfee functions operate normally.

 

In the Windows Task Manager, I get a mcuicnt.exe that is causing the pop-ups.

 

The most annoying part is that I cannot work on my PC normally because the process mentioned above keeps deactivating the window I am working in.

 

I tried the Virtual Technician and it comes up with two errors which I'm not sure are related to this issue.

They are as follows:

SiteAdvisor, 2.8.304

1 process incorrect: C:\program files\mcafee\siteadvisor\McSaCore.exe

and

McAfee Home Network, 6.1.136

Product update required.

 

I am not using SiteAdvisor and McAfee is fully updated.

 

I am running on Windows XP fully updated.

 

Any advice?

Thanks

Ken

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