1 Reply Latest reply on Mar 28, 2013 2:27 PM by ijahnke

    Ironmail decommission


      My company has decided to go to a competitor's product.  It wasn't my decision. 


      I have a number of Ironmail servers that we will be shutting down shortly.  I need to find out if fhe servers need to be returned to McAfee.  I have tried called into support using my grant number, but it is expired.  They end up forwarding me to some service number, but the two times I've called in, I ended up having the call dropped (it was on a land line, not a cell phone).


      So, my question is, is there a direct number where I can call, and give the serial numbers of the servers?  I need an answer on whether they need to be returned to McAfee, or if we can dispose of them ourselves.


      Any input would be appreciated.


      Best regards,