4 Replies Latest reply on Mar 28, 2013 1:52 AM by zach_wong

    McTray.exe (Will not start automatically and icon not showing in notification area)

      Hi everyone, I am having a problem with mctray.exe.


      I have 20 computers (Windows) installed with mcafee agent, virusscan and HIPs and managed centrally by ePo.


      In some of the computers, mctray.exe does not start automatically even though login using administrator account.


      In addition, if I run ProgramFiles\McAfee\Common Framework\McTray.exe manually as administrator, the notification icon is not showing in the notification area even though it is running. (McTray.exe listed in Processes list of Task manager)


      Anyone please help and guide me on troubleshooting/solving this issue. Thanks.