6 Replies Latest reply on Apr 3, 2013 10:31 PM by Vivek Natarajan

    SaaS to EPO migration

      Have migrate all SaaS machines to an EPO server. Why is a wake for these machines failing? Are thre differen ports that need to be opened?

        • 1. Re: SaaS to EPO migration
          Hayton

          This was posted in the Community Interface Help section, reserved for issues connected with using the McAfee Community.

           

          I've moved the question to the Business section, and put it (provisionally ) under SaaS Endpoint Protection.

          • 2. Re: SaaS to EPO migration

            Hi,

             

            Could you confirm what do you mean by migrating to ePO? Do you have McAfee Agent installed on them? Could you also confirm if the the Machines are listed under System Tree and if the status is "Managed"

             

            Regards,

            Maheson

            • 3. Re: SaaS to EPO migration

              I am not really sure how to go about migrating/transferring from the SaaS management style to the EPO management of the desktops. All of the PCs show up in System Tree and they all show managed. I am curious about how the PCs phone home for updates though. What ports, etc? Probably need to do some tweaking of current firewall proxies, packet filters.

              • 4. Re: SaaS to EPO migration

                Hi,

                 

                We currently do not have any tools to help us with a migration(typically remove the SaaS agent).

                 

                We would need to manually remove SaaS agent and then go about deploying MA on the the machines. The MA installed on the machines take care of the updating part of the VSE installed on the PCs. This happens through the communication port that MA uses to communicate ePO Server(https://kc.mcafee.com/corporate/index?page=content&id=KB66797)

                 

                I hope your queries are about setting up the DAT updates. You will need to schedule Pull task on the ePO Server to ensure the ePO is up-to-date with current DATs on a daily basis.

                 

                Please refer Master article for any assistance (https://kc.mcafee.com/corporate/index?page=content&id=KB71037).

                 

                Regards,

                Maheson

                • 5. Re: SaaS to EPO migration

                  This is what i was afraid of. I have 1388 PCs with Mcafee SaaS. I want to get away from this and use EPO for this very reason. It seems to be much easier to push updates and manage aas a whole rather than having to manually remote into every machine in the field. So much for this being an easy fix.

                  • 6. Re: SaaS to EPO migration

                    Hi,

                     

                    As far now SaaS do not  have the option which ePO is provided with. We will post this to our engineering/development team to see if this could be included in future releases, but we dont have a specific ETA on this.

                     

                    Thanks,

                     

                    Vivek Natarajan

                     

                    Message was edited by: vnataraj on 4/3/13 10:31:36 PM CDT