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12138 Views 50 Replies Latest reply: May 31, 2013 12:38 AM by filcraigde RSS 1 2 3 ... 6 Previous Next
mirek87 Newcomer 3 posts since
Dec 12, 2012
Currently Being Moderated

Mar 26, 2013 10:25 AM

[EPO4.6.3] Failed to connect to the Software Catalog server.

Hi,

I have a problem with download software catalog from EPO 4.6.3. Here is log from server:

 

3/26/13 4:15:11 PM Started: Download Software Product List
3/26/13 4:15:11 PM Downloading file D:\ePO\DB\trial_products_list.xml.tmp.
3/26/13 4:15:11 PM Downloading file D:\ePO\DB\licensed_products_list.xml.tmp.
3/26/13 4:15:12 PM Failed to download file D:\ePO\DB\licensed_products_list.xml.tmp. There was a connection error: Issue with the certificate (12175).
3/26/13 4:15:15 PM Failed to download file D:\ePO\DB\trial_products_list.xml.tmp. There was a connection error: Issue with the certificate (12175).
3/26/13 4:15:15 PM Failed to connect to the Software Catalog server.
3/26/13 4:15:15 PM

Completed: Download Software Product List (Failed to download the products list due to "Failed to connect to the Software Catalog server.")

 

The same information I found in EpoAppSvr.log. The valicert certificate looks ok, also I try this https://kc.mcafee.com/corporate/index?page=content&id=KB74029 with no luck..

 

Kind regards,

Mirek

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