4 Replies Latest reply on Mar 27, 2013 6:19 AM by Rene Moj

    McAfee Webgateway 7.2.0.5.0- Citrix GoToMeeting

    Rene Moj

      we are having troubles when starting Citrix GoToMeeting Webcam-Sharing. The proxy uses NTLM authentication and I'm afraid the citrix webcam module doesn't support a proxy with authentication. If I try to activate the cam I just see the message "Contacting server" and thats all. I turned on debug logging and saw that authentication doesn't work. Normally I would put the User Agent or URL host to the global whitelist, or just would say, that authentication should be skipped for this user agent/ url host/or domain, but the module doesn't send any User Agent and it tries to contact a lot of different IP Adresses.

      Furthermore I turned on the GoToMeeting wizard to check the connection and it always stops by showing a message, that the proxy needs my credentials, if I type them in, the same message appears again. So authentication fails.

       

      Did anyone have this problem before?

      Thx!