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633 Views 2 Replies Latest reply: Mar 26, 2013 10:47 AM by JoeBidgood RSS
varchipchik Newcomer 2 posts since
Jun 28, 2012
Currently Being Moderated

Mar 25, 2013 11:16 PM

ePO 4.6.5 logon screen errors

Hi there.

Can anyone help me to solve my problem?


Today i opened my ePO. Maybe some updates was installed i don't know cause we have WSUS deployed on network.


And there some errors. I had read many discussion on many communities and there some hints:

MySQL connects perfect and work 100%. is correct too

no mysql login errors appear


What i gona do now to fix that?

  • JoeBidgood McAfee SME 2,868 posts since
    Sep 11, 2009
    Currently Being Moderated
    2. Mar 26, 2013 10:47 AM (in response to varchipchik)
    Re: ePO 4.6.5 logon screen errors

    From the look of the error message, ePO cannot find one (or possibly more) of the extensions that it needs. (In this case it looks like an extension called Response, which is one of the core extensions.)

    This can be caused by a number of things - a problem in the database, or the filesystem: there are three things that need to all be correct for an extension to load. I would suggest opening a case with Support for this as they will need to go through and check that the DB and filesystem are all correct.


    HTH -



    (Please post questions to the forum, as I am unable to respond to private messages. Thanks!)

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