3 Replies Latest reply: May 7, 2013 3:19 AM by PhilM RSS

    Quarantine Digest Configuration - Best Practice


      When enabling the quarantine digest function, the system pops up a message warning "Take care that enabling digest messages for this preset will not result in emails being sent to users outside your organization."


      As this appears to be one of the functions that can be controlled by using a protocol preset, my question is what is the best way of going about this to ensure that only internal users receive these digest messages?


      Ideally, I would have gone for some kind of domain match (something like - recipient domain "is like" *@mydomain.com) but the doesn't appear to be possible.


      So, what do you consider to be best practice for enabling quarantine digests and (as the warning message says) not send them to users outside the organization?




        • 1. Re: Quarantine Digest Configuration - Best Practice
          Attila Polinger



          to me the warning message says what you are after: "Enabling the digest message will NOT result in emails being sent OUTSIDE your organisation" (i.e. to users not part of your email domain).


          Or am I missing something?


          2: Is it a feature to enable quarantining ONLY to users in your email domain?



          • 2. Re: Quarantine Digest Configuration - Best Practice

            I'm assuming you are talking about McAfee Email Gateway (MEG) version 7.x.


            I'm pretty sure that by default any message in quarantine (regardless of the receiptient) will get a notification.  So you want to make sure you setup the notification to only get delivered to the internal server or domain.  From within the Quarantine Digest Options screen, check your Protocol preset.  You probably want to make sure Destination IP address is in range (for whatever your internal network is).


            You should double check with support, but I think that works.

            • 3. Re: Quarantine Digest Configuration - Best Practice

              In this case I am talking about both products. I have a MEG7 installation and EWS5.6 - the EWS installation being the more established one having been in place for about 18 months.


              In the end I have used a protocol preset referencing the IP address of my Exchange server - and it appears to work as intended. I was trying to establish whether doing it this way was correct or whether there was a different or better way of configuring this.