1 2 Previous Next 12 Replies Latest reply: Apr 8, 2013 9:44 AM by Don_Martin RSS

    McAfee DLP WCF service failed to start when installing

    ppa

      I'm trying to install the WCF McAfee Service but a message appears when it tries to start the services. It says to "verify sufficient privileges to start system services".

      The user account I'm using is a domain and local administrator, it has privilegies to perform this kind of operations.

       

      This problem is similiar to the one described in this discussion:

       

      https://community.mcafee.com/message/207008

       

      But I couldn't solve it installing the 3.5 Framework, It happens even with this one.

       

      Can anybody help me?

       

      Thank you.

        • 1. Re: McAfee DLP WCF service failed to start when installing
          coupons-101

          Have you tried turning off UAC?

           

          Message was edited by: coupons-101 on 3/27/13 5:03:12 PM CDT
          • 2. Re: McAfee DLP WCF service failed to start when installing
            ppa

            Yes, is the first thing I tried. Any other suggestions?

            • 3. Re: McAfee DLP WCF service failed to start when installing
              alexn

              PPA,

               

              You will need to reinstall WCF. Once you start the installer again, the part where you provide DB details, select SQL authentication and provide an account with sysadmin privileges or use the buitin "sa" DB account.If you are not familiar with SQL, suggest getting help from a DBA.Also Disablw windows firewall or add exception for wcf, first try disabling Windows firewall.

               

              Regds,

               

              Alexn

              • 4. Re: McAfee DLP WCF service failed to start when installing
                ppa

                Alexn,

                 

                I tried to install it by using a SQL user as you suggested but I still have the same problem, the services cannot be started. The Firewall was disabled during the installation, so this shouldn't be the problem.

                 

                In the event viewer, I can see this error message when the services try tu start:

                 

                Service cannot bestarted. System.PlatformNotSupportedException: Operation is not supported onthis platform.
                   at System.Net.HttpListener..ctor()
                   atSystem.ServiceModel.Channels.SharedHttpTransportManager.OnOpen()
                   at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListenerchan nelListener)
                   atSystem.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportMa nagersCallbackselectTransportManagerCallback)
                   at System.ServiceModel.Channels.HttpChannelListener.OnOpen(TimeSpantimeout)
                   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpantimeout)
                   atSystem.ServiceModel.Channels.DatagramChannelDemuxer`2.OnOuterListenerOpen(Cha nnelDemuxerFilterfilter, IChannelListener listener, TimeSpan timeout)
                   at System.ServiceModel.Channels.SingletonChannelListener`3.OnOpen(TimeSpantimeout)
                   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpantimeout)
                   atSystem.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)
                   at System.ServiceModel.Channe...

                 

                The machine where I'm trying to install it is a Windows 2008 R2 Server where de ePO is running, so this shouldn't be the problem either.

                 

                Thank you for your help.

                 

                El mensaje fue editado por: ppa on 2/04/13 4:20:33 CDT
                • 5. Re: McAfee DLP WCF service failed to start when installing
                  alexn

                  Do you have Virus Scan Enterprise on this machine if Yes, then follow this documents.

                   

                  https://kb.mcafee.com/corporate/index?page=content&id=KB72898&actp=search&viewlo cale=en_US&searchid=1365091823436

                   

                  Alexn

                  • 6. Re: McAfee DLP WCF service failed to start when installing
                    ppa

                    Already tried, but the VirusScan wasn't blocking anything.

                     

                    Any other suggestion please?

                    • 7. Re: McAfee DLP WCF service failed to start when installing
                      alexn

                      Post event viewer log.

                      • 8. Re: McAfee DLP WCF service failed to start when installing
                        ppa

                        Service cannot bestarted. System.PlatformNotSupportedException: Operation is not supported onthis platform.
                           at System.Net.HttpListener..ctor()
                           atSystem.ServiceModel.Channels.SharedHttpTransportManager.OnOpen()
                           at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListenerchan nelListener)
                           atSystem.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportMa nagersCallbackselectTransportManagerCallback)
                           at System.ServiceModel.Channels.HttpChannelListener.OnOpen(TimeSpantimeout)
                           at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpantimeout)
                           atSystem.ServiceModel.Channels.DatagramChannelDemuxer`2.OnOuterListenerOpen(Cha nnelDemuxerFilterfilter, IChannelListener listener, TimeSpan timeout)
                           at System.ServiceModel.Channels.SingletonChannelListener`3.OnOpen(TimeSpantimeout)
                           at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpantimeout)
                           atSystem.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)
                           at System.ServiceModel.Channe...

                         

                         

                        I only get this error message which I posted in the previous articles

                         

                        Thank you.

                        • 9. Re: McAfee DLP WCF service failed to start when installing
                          alexn

                          Service cannot bestarted. System.PlatformNotSupportedException: Operation is not supported onthis platform.

                             at System.Net.HttpListener..ctor()

                           

                          Could you see  system specification so I could verify whether is it supported OS or not. According to this log WCF is not supported on this OS.Well I will see supported plateforms list and we can exclude this error message .

                           

                          Regds.

                          1 2 Previous Next