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1349 Views 3 Replies Latest reply: Apr 9, 2013 7:17 PM by dflores RSS
Tom Malmstroem Newcomer 5 posts since
Feb 16, 2012
Currently Being Moderated

Mar 22, 2013 8:53 AM

Local Agent Handler and Event Parser service doesn’t run, but everything else does

While integrating MVM with the ePO 4.6.5, we apparently managed to crash the Apache server, at least the services will not start do to dependencies and the Apache-logs indicates some problems with extensions.

We are able to login to the console, the database is running with no errors (confirmed in logs), but no communication for the systems.

Is there any way to repair the Apache without reinstalling?

The disaster recovery whitepaper says you should have usable backups, but we don’t on the database.

We have tried to restore the ePO file system from before the crash, with no luck, so this backup isn’t reliable.

We could dump the database, and make a backup in the state the ePO is at the moment, but is this enough?

Anyone have a clue ?

  • hem McAfee Employee 848 posts since
    Nov 18, 2009

    It will be helpful if you share the message where do you see Apache crash.


    Thanks
    Hem





  • dflores Newcomer 1 posts since
    Dec 22, 2012

    We are experiencing the same issue. Anyone has an idea why this is happening? I'm reverting my server in the meantime back to 4.6.4.

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