For English speakers:
Hello! I decided myself my problem, but at least it without your help! And with support services. They advised me to be completely removed from the control panel ... and then go online eksploer personal account and download again I have purchased an existing license, here! but then I deleted it earlier and went through the Google Chrome personal account .. but in the end I was waiting all the same blank screen .. . I followed this advice and support came through the Internet eksploer. and it worked! PS more time at first, too, like a bud that box was empty and just yanachal it with the left mouse button to click and things started to appear! still decided to come back that would help than i can! Everyone all the best!
Sorry the Google Translator is not very good.