1 Reply Latest reply on Mar 18, 2013 8:12 AM by SafeBoot

    EndPoint Encryption EEPC - Duplicate Machines

    psm-av

      Hi,

      in our environment we are seeing when a user logon remotely via VPN, it generates a duplicate machine entry in the ePO console. 

       

      we are using ePO 4.5 P4

      Endpoint Encryprytion: 6.1.3 HF

      Client OS: XP

       

      possible cause that i can think is when a machine connect remotely via VPN it is allocated a Virtual NIC which ePO sees as a new entry !!! but fails to delete it when machine is dissconnected.

       

      any input would be appriciated on how to resolve this.

       

      Thanks