1 2 3 Previous Next 20 Replies Latest reply on Apr 22, 2013 7:36 AM by Peter M

    Out of date DAT

    mattmcgillan

      I just ran MVT because my last update was taking too long...and found this error:

       

       

       

      DAT and Engine 1 DAT / Engine update
      DAT not Up-to-date
      Expected :
      Existing: 7014
      Engine Up-to-date
      Expected : 5200
      Existing: 5500
      Top Issues OK
      Top Issue: Corrupt DAT issue
      SYSTEM OK

       

       

      Is this a major worry?

       

       

      Matt

        • 1. Re: Out of date DAT
          Peter M

          What is your DAT?  Open SecurityCenter and click About.  If it's only 1 or even 2 behind then it's probably just a slow server problem, if it's more then you should perhaps think back as to what may have corrupted McAfee.  Things that come immediately to mind would be infections, use of registry cleaners etc.

           

          Let me know if it is in fact up to date after right-clicking your desktop icon and selecting Update.

           

          Note SecurityCenter version 12 and above do not use DAT's but they use Engine updates instead.

          • 2. Re: Out of date DAT
            mattmcgillan

            My details are:

             

            McAfee SecurityCenter

            Version: 11.6

            Build: 11.6.477

            Affld: 105-345

            Language: en-gb

            Late update 08/03/2013

             

            When I update the downloads just go to 100% without seeming downloading anything.

             

            Any ideas?

             

            Matt

            • 3. Re: Out of date DAT
              Peter M

              It looks like your software has become corrupted somehow.

               

              Try uninstalling via Control Panel > Programs > Uninstall a Program (Add or Remove in XP)

               

              Then run the MCPR cleanup tool from HERE.

               

              Reboot and reinstall from your online account.

               

              By the way what operating system and service pack is this and is it totally up to date, including parts you may not use, i.e. Internet Explorer?

               

               

               

              .

               

              Message was edited by: Ex_Brit on 16/03/13 8:57:34 EDT AM
              • 4. Re: Out of date DAT
                mattmcgillan

                I've just run MVT again.  The results are:

                 

                 

                MVT Information
                MVT Version :7.1.0.2483
                System Information
                Operating System :Microsoft Windows 7 Home Premium Edition(Build 7601)
                Service Pack :Service Pack 1.0
                Language :0809
                Internet Explorer Version :9.0
                Internet Explorer Language :en-gb
                System Drive Type :NTFS
                Physical Memory Available :2853424
                Physical Memory Total :4051480
                Virtual Memory Available :6109820
                Virtual Memory Total :8101104
                System Architecture :Intel64 Family 6 Model 37 Stepping 2Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
                Date Time :03/16/2013 12:49:20
                Time Zone :GMT -00:00
                Product Details
                Product Name:VirusScan
                Product Version:15.6.245
                Language:en-gb
                Partner:Dell
                Health Check Details
                Registry OK
                File OK
                Process OK
                Service OK
                COM OK
                DAT and Engine 1 DAT / Engine update
                DAT not Up-to-date
                DAT: Expected :
                Existing : 7015
                Top Issues OK
                SYSTEM OK

                Product Name:QuickClean and Shredder
                Product Version:11.6.164
                Language:en-gb
                Partner:Dell
                Health Check Details
                Registry OK
                File OK
                Process OK
                Service OK
                COM OK
                Top Issues OK
                SYSTEM OK

                Product Name:SecurityCenter
                Product Version:11.6.477
                Language:en-gb
                Partner:Dell
                Health Check Details
                Registry OK
                File OK
                Process OK
                Service OK
                COM OK
                Patches OK
                Top Issues OK
                SYSTEM OK

                Product Name:SiteAdvisor
                Product Version:3.6.187
                Language:en-gb
                Partner:Dell
                Health Check Details
                Registry OK
                File OK
                Process OK
                Service OK
                COM OK
                Top Issues OK
                SYSTEM OK

                Product Name:Personal Firewall
                Product Version:12.6.186
                Language:en-gb
                Partner:Dell
                Health Check Details
                Registry OK
                File OK
                Process OK
                Service OK
                COM OK
                Top Issues OK
                SYSTEM OK

                Product Name:Parental Controls
                Product Version:13.6.126
                Language:en-gb
                Partner:Dell
                Health Check Details
                Registry OK
                File OK
                Process OK
                Service OK
                COM OK
                Top Issues OK
                SYSTEM OK

                Product Name:AntiSpam
                Product Version:12.6.144
                Language:en-gb
                Partner:Dell
                Health Check Details
                Registry OK
                File OK
                Process OK
                Service OK
                COM OK
                Top Issues OK
                SYSTEM OK

                 

                 

                 

                Untitled.png

                • 5. Re: Out of date DAT
                  Peter M

                  OK, see my previous post.   If the reinstall doesn't help then contact Technical Support, it's free by phone or online chat and linked under Useful Links at the top of this page.

                   

                  Once sorted out I recommend you install IE10, as it's finally been released for Windows 7.

                  • 6. Re: Out of date DAT
                    mattmcgillan

                    OK...I have just uninstalled then reinstalled as instructed.  I then updated and it downloaded and installed updates OK.  My details now read:

                     

                    McAfee SecurityCenter

                    Version: 11.6

                    Build: 11.6.477

                    Affld: 105

                    Language: eng-gb

                    Late update: 16/03/2013

                     

                    I then ran MVT and it came up with four issues....but....I did not allow MVT to fix them.  The issues found were:

                     

                    MVT Information
                    MVT Version :7.1.0.2483
                    System Information
                    Operating System :Microsoft Windows 7 Home Premium Edition(Build 7601)
                    Service Pack :Service Pack 1.0
                    Language :0809
                    Internet Explorer Version :9.0
                    Internet Explorer Language :en-gb
                    System Drive Type :NTFS
                    Physical Memory Available :2416948
                    Physical Memory Total :4051480
                    Virtual Memory Available :5976356
                    Virtual Memory Total :8101104
                    System Architecture :Intel64 Family 6 Model 37 Stepping 2Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
                    Date Time :03/16/2013 13:55:43
                    Time Zone :GMT -00:00
                    Product Details
                    Product Name:VirusScan - McAfee SecurityCenter
                    Product Version:15.6.245
                    Language:en-gb
                    Partner:Dell
                    Health Check Details
                    Registry 2 Registry key(s) incorrect
                    Expected Registry Value not Present
                    Expected : 60
                    Existing : 600
                    Key: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SystemCore\VSCore\On Access Scanner\McShield\Configuration ScanProcessesDelaySeconds
                    Expected Registry Value not Present
                    Expected : ini log txt trc
                    Existing : ini log txt trc wiki-publisher log1 evtx mui
                    Key: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SystemCore\VSCore\On Access Scanner\McShield\Configuration SmoothWritesExtensions
                    File OK
                    Process OK
                    Service OK
                    COM OK
                    DAT and Engine 1 DAT / Engine update
                    DAT not Up-to-date
                    DAT: Expected :
                    Existing : 7015
                    Top Issues OK
                    SYSTEM OK

                    Product Name:QuickClean and Shredder - McAfee SecurityCenter
                    Product Version:11.6.164
                    Language:en-gb
                    Partner:Dell
                    Health Check Details
                    Registry OK
                    File OK
                    Process OK
                    Service OK
                    COM OK
                    Top Issues OK
                    SYSTEM OK

                    Product Name:SecurityCenter
                    Product Version:11.6.477
                    Language:en-gb
                    Partner:Dell
                    Health Check Details
                    Registry OK
                    File OK
                    Process OK
                    Service OK
                    COM OK
                    Patches OK
                    Top Issues OK
                    SYSTEM OK

                    Product Name:SiteAdvisor
                    Product Version:3.5.229
                    Language:en-gb
                    Partner:Dell
                    Health Check Details
                    Registry OK
                    File OK
                    Process OK
                    Service OK
                    COM OK
                    Top Issues OK
                    SYSTEM OK

                    Product Name:Personal Firewall - McAfee SecurityCenter
                    Product Version:12.6.186
                    Language:en-gb
                    Partner:Dell
                    Health Check Details
                    Registry OK
                    File OK
                    Process OK
                    Service OK
                    COM OK
                    Top Issues OK
                    SYSTEM OK

                    Product Name:Parental Controls - McAfee SecurityCenter
                    Product Version:13.6.126
                    Language:en-gb
                    Partner:Dell
                    Health Check Details
                    Registry OK
                    File OK
                    Process OK
                    Service OK
                    COM OK
                    Top Issues OK
                    SYSTEM OK

                    Product Name:AntiSpam - McAfee SecurityCenter
                    Product Version:12.6.144
                    Language:en-gb
                    Partner:Dell
                    Health Check Details
                    Registry OK
                    File OK
                    Process OK
                    Service OK
                    COM OK
                    Top Issues OK
                    SYSTEM OK

                     

                     

                    Should I allow MVT to try and fix these issues or not?

                     

                    Matt

                    • 7. Re: Out of date DAT
                      Peter M

                      Yes, and run it again if necessary.  If it fails contact Technical Support.

                      • 8. Re: Out of date DAT

                        Mattmcgillan,

                         

                        Run the MVT again and fix the issues. Once the issue gets fixed, rerun the MVT. Post the logs

                        • 9. Re: Out of date DAT
                          mattmcgillan

                          karthiks,

                           

                          Still getting an DAT error message.

                           

                          The latest log reads:

                           

                          MVT Information
                          MVT Version :7.1.0.2483
                          System Information
                          Operating System :Microsoft Windows 7 Home Premium Edition(Build 7601)
                          Service Pack :Service Pack 1.0
                          Language :0809
                          Internet Explorer Version :9.0
                          Internet Explorer Language :en-gb
                          System Drive Type :NTFS
                          Physical Memory Available :2433212
                          Physical Memory Total :4051480
                          Virtual Memory Available :5957504
                          Virtual Memory Total :8101104
                          System Architecture :Intel64 Family 6 Model 37 Stepping 2Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
                          Date Time :03/18/2013 18:05:30
                          Time Zone :GMT -00:00
                          Product Details
                          Product Name:VirusScan - McAfee SecurityCenter
                          Product Version:15.6.245
                          Language:en-gb
                          Partner:Dell
                          Health Check Details
                          Registry OK
                          File OK
                          Process OK
                          Service OK
                          COM OK
                          DAT and Engine 1 DAT / Engine update
                          DAT not Up-to-date
                          DAT: Expected :
                          Existing : 7017
                          Top Issues OK
                          SYSTEM OK

                          Product Name:QuickClean and Shredder - McAfee SecurityCenter
                          Product Version:11.6.164
                          Language:en-gb
                          Partner:Dell
                          Health Check Details
                          Registry OK
                          File OK
                          Process OK
                          Service OK
                          COM OK
                          Top Issues OK
                          SYSTEM OK

                          Product Name:SecurityCenter
                          Product Version:11.6.477
                          Language:en-gb
                          Partner:Dell
                          Health Check Details
                          Registry OK
                          File OK
                          Process OK
                          Service OK
                          COM OK
                          Patches OK
                          Top Issues OK
                          SYSTEM OK

                          Product Name:SiteAdvisor
                          Product Version:3.6.187
                          Language:en-gb
                          Partner:Dell
                          Health Check Details
                          Registry OK
                          File OK
                          Process OK
                          Service OK
                          COM OK
                          Top Issues OK
                          SYSTEM OK

                          Product Name:Personal Firewall - McAfee SecurityCenter
                          Product Version:12.6.186
                          Language:en-gb
                          Partner:Dell
                          Health Check Details
                          Registry OK
                          File OK
                          Process OK
                          Service OK
                          COM OK
                          Top Issues OK
                          SYSTEM OK

                          Product Name:Parental Controls - McAfee SecurityCenter
                          Product Version:13.6.126
                          Language:en-gb
                          Partner:Dell
                          Health Check Details
                          Registry OK
                          File OK
                          Process OK
                          Service OK
                          COM OK
                          Top Issues OK
                          SYSTEM OK

                          Product Name:AntiSpam - McAfee SecurityCenter
                          Product Version:12.6.144
                          Language:en-gb
                          Partner:Dell
                          Health Check Details
                          Registry OK
                          File OK
                          Process OK
                          Service OK
                          COM OK
                          Top Issues OK
                          SYSTEM OK

                          Untitled.png

                           

                           

                           

                          When I go

                           

                           

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