2 Replies Latest reply on Mar 16, 2013 11:22 AM by agran

    Upgrade ePO 4.6.4 to 4.6.5


      We are not using AD at this time.  I have been able to install the previous upgrades for ePO but version 4.6.5 asks for the Global Administrator credentials.  Is there any way around this?  Thanks in advance.

        • 1. Re: Upgrade ePO 4.6.4 to 4.6.5

          ePo "admin" is the user which has " global administrator premissions", so if you are being asked for credentials during installation. it is OK. you may provide any password of your own choice with user "admin" which is default.

          • 2. Re: Upgrade ePO 4.6.4 to 4.6.5

            I changed the login from Windows authentication to SQL authentication.  I used EPOAdmin and its password.  When I was presented with the Global Administrator login, I used just admin and the same password and it finally worked.  Thank you for your help.