6 Replies Latest reply: Apr 4, 2013 4:58 AM by Attila Polinger RSS

    False detection




      My company uses VirusScan Enterprise + AntiSpyware Enterprise 8.7.0i on Win 7 Ent 64bit. McAfee DAT version is currently 7011.0000. I have a Transcend JetFlash 210 drive, which has fingerprint detection. When I connect the drive it creates a virtual CD that contains PdtStart.exe, which I need to run to access the drive. When I run PdtStart, it creates folder and file C:\Windows\SysWOW64\FPAP-EXL580\PdtGuide.exe. Running that file enables me to use the fingerprint detection.


      Or that's how it works in ideal world... unfortunately McAfee identifies PdtGuide.exe as "GenericTRA-AE!4E148E22A2A6" and deletes it. This appears as a false detection. What should I do to get this verified and corrected?