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935 Views 6 Replies Latest reply: Apr 4, 2013 4:58 AM by Attila Polinger RSS
peregrino69 Newcomer 4 posts since
Mar 12, 2013
Currently Being Moderated

Mar 12, 2013 6:30 AM

False detection

Hi

 

My company uses VirusScan Enterprise + AntiSpyware Enterprise 8.7.0i on Win 7 Ent 64bit. McAfee DAT version is currently 7011.0000. I have a Transcend JetFlash 210 drive, which has fingerprint detection. When I connect the drive it creates a virtual CD that contains PdtStart.exe, which I need to run to access the drive. When I run PdtStart, it creates folder and file C:\Windows\SysWOW64\FPAP-EXL580\PdtGuide.exe. Running that file enables me to use the fingerprint detection.

 

Or that's how it works in ideal world... unfortunately McAfee identifies PdtGuide.exe as "GenericTRA-AE!4E148E22A2A6" and deletes it. This appears as a false detection. What should I do to get this verified and corrected?

 

 

Thanks,

Pere

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