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- If the HIPS Client UI password doesn't work on your system, you'll have to reset it in the HIPS Client UI policy and perform an Agent Wakeup call (make sure the HIPS Client UI is closed; make sure McAfeeFire.exe is not running when the policies are enforced). If the password works on another system, then compare the password hash in the registry on both systems to verify they are the same. If they do not match, then the password is not set the same on the system that does not work.
- Make sure that you have the HIPS policy ENFORCEMENT STATUS set to ENFORCING. Look in the epo console SYSTEM TREE, under HIPS 8.0: Enforcement status: Enforcing.
- If you have Timed-based passwords enabled, you can generate a time-based password.