0 Replies Latest reply: Mar 8, 2013 12:51 PM by esvom RSS

    Problems with sending email Through the Blade.

    esvom

      Hi,

       

      I have a Content Security Blade Server (M7) version 5.6, this filter the emails of the customers to the cloud (We are a ISP).

       

      The problems is that some customers not be able to send email or connect to their mail server.

       

      If I make a telnet to mail server using the port 25 inside the customer network, show me trying to connect and then time out.

       

      Also, If I make a telnet to the mail server of another ISP the telnet is successful

       

      but if I remove the client IP to not go through the Blade, he is able to send email and connect to his mail server.

       

      I made a email report with the IP or domain of the customer but the Blade don't show me nothing.

       

      What could be happend?

       

       

      Regards.

       

      esvom.