Everytime i restart my computer it tells me i have a virus in C:/windows/system32/wservice.exe. Its infected with the new malwarej trojan virus. I try to clean it and/or delete it and it wont let me because it says its copyright protected. I then press control, alt, delete, to view the programs running, end process for the wservice program then it still wont let me clean it or delete it so i have to quarantine it. I dont know how to get rid of this or clean it because its telling me this program is copyright protected etc. Someone please help me and tell me how i can clean this virus so everytime i restart it wont keep telling me i have the same virus etc. thanks alot!!!
Please post the exact version of VirusScan that is installed. If you have the "M" in Systray, near the PC clock then right click on it and on VirusScan | About. Next you'll see a windows with three version #: 1. program itself, 2. Virus Definitions, 3. Scan Engine.
Which version of Windows are you on? Go to Start > right click "My Computer" and choose "Properties" from the shortcut menu. On the "General" tab you'll find all the info. Including any SPs (Service Packs).
Try to run the full online scan at: Windows Live Safety Center. It might take some time and you need to disable any popup blocking software for this site. Also disable VirusScan when this scan is running.