Who do/did you get your Mcafee from? Asking as this thread re same issue seems to say the new 12.1 version fixes this issue?
If yours is from an isp or Mcafee partner you need to stir them to upgrade to 12.1 as some partners are a bit slow doing so in the past.
I've honestly got no idea. I've got a subscription with McAfee, I thought that would be enough to upgrade to 12.1?
I had read that post but it confused me, because I wasn't getting any 12.1 version when looking for updates.
Ok first thought are you running at lower than 1024*-768 resolution 12.1 requires at least this and will not install if not set higher.
Second if you have a subscription direct from McAfee and not from say your ISP you can uninstall and reinstall via
reboot and run
and reinstall from your account
Post your affid number here please it is in the "about" details.
I've got dual monitors, both with higher resolution.
Uninstalled from add/remove programs, rebooted.
Used MCPR, rebooted again.
Ran preinstall from your link.
Logged into my McAfee account, downloaded the setup.
McAfee Secuirty centre affid: 105
Version still 11.6 and Build still 11.6.477
After all that mess, still no 12.1, although I'll check if the problem still persists.
That MCPR really needs to be built into the uninstaller at least.
Will ask the techs why.
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You got your Mcafee from Dell They have not pushed the upgrade to 12.1 yet or at least to all their users. Mcafee is trying to get their partners to upgrade but the final date is up to dell etc.
I have to say, the problem has actually subsided for now.
Thank you very much for the help, even though it was just a long-winded re-install.
Alright, hopefully I'll get the upgrade soon then.