3 Replies Latest reply on Mar 1, 2013 4:01 PM by jmoutray

    Skipping Disk 1 because it has no space for disk information (Advanced Format disk issue?)

      I am getting the following error in sbclientlog.txt for an additional Seagate Barracuda ST500DM002 internal hard drive (which features Advance Format 4K sectors):

      Skipping Disk1 because it has no space for disk information

      The disk does not get encrypted.  I have a feeling it is related to the physical sector size reported by the fsutil command:


      C:\Windows\system32>fsutil fsinfo ntfsinfo d:

      Bytes Per Sector  :               512

      Bytes Per Physical Sector :       <Not Supported>


      I have the following Microsoft Hotfix http://support.microsoft.com/kb/982018 installed.

      I have read the other discussion related to this particular error, and those solutions speak of creating a “partition gap” and “formatting after sector 63”.  I’m not sure how this is done.  I’ve tried creating a small partition, then the main partition and then deleting the small partition.

      I am using McAfee Endpoint Protection for PC 5.2.9 on Windows 7 SP1 x64.

      Thanks for any suggestions.



      on 2/27/13 11:35:59 AM CST