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685 Views 5 Replies Latest reply: Mar 1, 2013 2:11 AM by Attila Polinger RSS
ckhuat Newcomer 21 posts since
Feb 6, 2013
Currently Being Moderated

Feb 26, 2013 6:21 PM

New EPO Installation with no systems showing

I just installed ePO 4.5.  However, there is no systems showing up although I already defined subnets.  Any ideas?

  • alexn Veteran 722 posts since
    Aug 9, 2012
    Currently Being Moderated
    1. Feb 26, 2013 6:35 PM (in response to ckhuat)
    Re: New EPO Installation with no systems showing

    Hi,

     

    How did you defind subnets?


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  • alexn Veteran 722 posts since
    Aug 9, 2012
    Currently Being Moderated
    3. Feb 26, 2013 7:13 PM (in response to ckhuat)
    Re: New EPO Installation with no systems showing

    See the  screenshort.

    1.Click Browse and specify your domain and then select your system.

    Try this method.

    tt.jpg

     

    on 2/26/13 7:13:06 PM CST

    Post Timings: 6.00 AM to 3.00PM PDT
  • Attila Polinger Veteran 1,161 posts since
    Dec 8, 2009
    Currently Being Moderated
    5. Mar 1, 2013 2:11 AM (in response to ckhuat)
    Re: New EPO Installation with no systems showing

    Hi Ckhuat,

     

    "Detected systems" approach only works when you also installed rogue system detection (RSD), too. By defining subnets in Detected Systems you might just have prepared for RSD, and for the actions you can also define RSD should take in those subnets. As I understood, this is not the primary way of populating the ePO system tree (although it can be used for that), only a way to find systems that are not in the domain or Active Directory or within your view so there is no way to find them otherwise than catching them when they request IP address from DHCP or initiate traffic in subnets that the RSD sensor monitors.

     

    The primary ways of populating the tree could be what alexn tried to hint at: collecting the NT domain tree or Active Directory tree or importing a text based list of systems. Please choose what is the most convenient way of gathering computers into your ePO tree.

    Fetching systems from NT domain or AD might imply that you either have access to a domain controller or the AD server (also you can authenticate to fetch the list of such systems from AD), and also you know a global system administrator username and password that ePO can use to push and install agents onto these system that it has collected.

     

    How does your firewall come into this issue? What firewall? The one that the ePO server operating system has?

     

    Attila

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