No need to swear....you agreed to auto-renewal when you purchased the software originally, I guess you didn't read the agreement, but it can easily be refunded within 60 days of the renewal however we can't do it here.
You can turn off auto-renewal at any time on your account page.
Call Customer Service during work hours for the refund - a free call:
To speak with a Customer Service representative, call us at 866-622-3911.
Average contact length: 10 minutes
Estimated wait time: 5-10 minutes
Hours of Operation: Available daily, 6am-6pm Pacific