I've already permit a sender email address in email receiving setting but when I ask the user to test send an email, my Mcafee Email and Web Security Appliance still blocked the email with the message BAD_URI_ACCEL_2=10.
Why it still blocking?
I think that has something to do with Anti-Spam rules but Technical Support would be better equipped to tell you with that exact error.
You mention "Mcafee Email and Web Security Appliance" - what McAfee software are you using?
What version of McAfee you have ?
Open McAfee Console
Click on About (shows in the right top / in the bottom right corner)
Get me the versions of,
McAfee Security Center
McAfee Anti Spam
If you have do not see the above post the screen shot of the McAfee Home Screen
Moved from Home and Home Office > Anti-Spam to Business > Email and Web Security for better attention.
Hopefully someone from Business will come up with suggestions.
It is an enterprise one, hopefully someone from Enterprise will help you out here
Message was edited by: karthiks on 2/24/13 8:18:25 PM CST
Since your question moved to business section, someone will answer here soon
To assist with the spam score you will need to add the sender address to the Anti-Spam Whitelist. To do this go to EMAIL>EMAIL POLICIES. Locate the policy you want to modifyr and click on SPAM>BLACKLISTS and WHITELISTS>WHITELISTED SENDERS. Here you can add the sender address.
Also, please be aware that version 5.1 is no longer supported. For innformation on upgrading your version please see
Actually I've already have the Email Policy to disable all the checking for anti-virus, spam, phish, sender authentication, file filtering, mail size filtering and content scanning. This policy to be used for certain user especially from bank.
Using this email policy, under rule type>sender email address>is, I add the user email address. By right Mcafee will bypass the spam checking when received the email from this user but unfortunately it still blocked the email.
Is it because of my mcafee version is not up to date?