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603 Views 1 Reply Latest reply: Feb 27, 2013 9:56 AM by amart RSS
mreco Newcomer 43 posts since
Oct 12, 2009
Currently Being Moderated

Feb 21, 2013 8:17 AM

NTLM Agent issue

We run McAfee WebGateway 7.3.1 (14554).

 

We have an NTLM agent installed on one of our servers (version 1.1.0.0).

 

Our webgateway has a policy that authenticates users that come from the IP address from the Citrix server.

 

This works fine when a user connects for the first time. integrated authentication is used and the user is allowed to browse the internet.

A log line is written and there's no issue.

 

After a while users start to see authentication popups for our proxy server. Integrated authentication doesn't seem to work anymore.

When entering the credentials in the popup, users can browse the internet again.

 

What could be causing this issue?

Where's the logging for the NTLM agent?

 

There seem to be little options for debugging.

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