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6682 Views 32 Replies Latest reply: Jun 6, 2013 12:18 PM by Aidan RSS 1 2 3 4 Previous Next
tlange McAfee SME 344 posts since
Nov 4, 2009
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Feb 21, 2013 7:42 AM

Exchange Transport service stops working after installing exchange 2010 sp3

if you are planning to install or have installed sp3 for exchange 2010 on a server with the hub role and you are running one of the below versions of groupshield on that server, then you will need to download and install the following hotfix after installing the exchange service pack.  This is to correct the following issue that will occur once the service pack is installed.

 

Microsoft Exchange Transport service failed to start on a Microsoft Exchange 2010 SP3 server, when McAfee Security for Microsoft Exchange/GroupShield for Exchange was installed on it.

 

GroupShield 7.02  - HotFix 837850

- this hot fix has prerequisite hotfixes that must be installed first, which are listed in the readme.

 

MSME v7.6 - HotFix 768337

- this hot fix has prerequisite hotfixes that must be installed first, which are listed in the readme.

 

MSME v8.0 - HotFix 840437

 

to get the hot fix just go to the mcafee product download page http://www.mcafee.com/us/downloads/downloads.aspx and login with the grant number. 

once on the page for the specific groupshield/msme product select the patches tab to get to the hot fix

 

 

***NOTE***

if the server has only the mailbox role then the above hotfixes don't need to be applied.

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