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619 Views 1 Reply Latest reply: Mar 7, 2013 3:25 PM by Brad McGarr RSS
jgale Newcomer 1 posts since
Jan 9, 2013
Currently Being Moderated

Feb 20, 2013 4:57 PM

SaaS Web Protection rule trace?

Wanted to know if there is the capacity to trace what portion of a policy is causing a site to be disallowed. I have heard that in Web Gateway there is a rule trace capability that can do this. Anything similar in SaaS Web Protection?

  • Brad McGarr McAfee Employee 154 posts since
    Dec 4, 2012
    Currently Being Moderated
    1. Mar 7, 2013 3:25 PM (in response to jgale)
    Re: SaaS Web Protection rule trace?

    Hi jgale,


    The error message will actually tell you quite a bit as to why a site was blocked. If you need additional details, you may find that the Forensics search will provide you the needed information. This is located under Web Protection, in a dedicated tab called "Forensics".

    Brad McGarr
    McAfee SaaS Email & Web Protection
    Technical Support Technician I (Legacy & Partner Support)
    Microsoft Certified Professional
    Microsoft Technology Associate - Windows OS | CompTIA A+ Certified Technician | CIW Web Foundations Associate
    Visit my blog: Brad's Corner - Insights from SaaS Email & Web Security Support

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