We provide SaaS to our clients and manage inbound services via the McAfee Console.
In situations where we need to raise a case with McAfee (similiar to the false_positives email automated service) - I am trying to create an account here: https://mysupport.mcafee.com/Eservice/NewUserCreation
- It is asking me for the Grant Number - what is the Grant number?
Am i trying to create an account in the correct way?
If you do not have a grant number you may be supported under a different support team or reseller.
If you send me the Account name for your client I can point you to the correct support site.