1 Reply Latest reply: Feb 23, 2013 11:08 PM by Heather Mentzer RSS

    SaaS provider + Support account

    benapplayer

      We provide SaaS to our clients and manage inbound services via the McAfee Console.

       

      In situations where we need to raise a case with McAfee (similiar to the false_positives email automated service) - I am trying to create an account here: https://mysupport.mcafee.com/Eservice/NewUserCreation

       

      - It is asking me for the Grant Number - what is the Grant number?

       

      Am i trying to create an account in the correct way?