2 Replies Latest reply on Feb 21, 2013 2:16 AM by mmjlz

    Can't add encryption users to machine

    mmjlz

      Hi,

       

      I'm building a test environment for our ePO 4.6.4 but now I have a problem:

       

      It's not possible to add encryption users to machines or to add group users.

      I'm always getting this error after choosing the users and click ok: 

       

      The registered LDAP server [ActiveDirectory] needs a scheduled task for [EE LDAP Server User/Group Synchronization].  This is required before users can be assigned to any system.                                       

       

      But I have already created this task and it can also run without errors.

      The AD connection of the registered server is working.

       

      The orion log gives me this error but I don't understand what it means

       

      2013-02-20 11:15:02,207 ERROR [http-8443-Processor25] table.LoadTableRecords  - error creating table response

      com.mcafee.orion.ldap.LdapException: Request: 4 cancelled

          at com.mcafee.orion.ldap.internal.LdapQueryImpl.execute(LdapQueryImpl.java:159)

          at com.mcafee.orion.ldap.internal.LdapQueryImpl.<init>(LdapQueryImpl.java:107)

          at com.mcafee.orion.ldap.internal.LdapConnectionImpl.createQuery(LdapConnectionImp l.java:319)

          at com.mcafee.orion.ldap.internal.LdapConnectionImpl.createQuery(LdapConnectionImp l.java:314)

          at com.mcafee.orion.ldap.browser.data.LdapNodeDataSource.loadResults(LdapNodeDataS ource.java:457)

          at com.mcafee.orion.ldap.browser.data.LdapNodeDataSource.loadData(LdapNodeDataSour ce.java:356)

          at com.mcafee.orion.ldap.browser.data.LdapNodeDataSource.get(LdapNodeDataSource.ja va:216)

          at com.mcafee.orion.core.ui.control.table.TableUIUtil.getTableData(TableUIUtil.jav a:43)

          at com.mcafee.orion.core.ui.control.table.AbstractTableAction.createTableResponse( AbstractTableAction.java:117)

          at com.mcafee.orion.core.ui.control.table.LoadTableRecords.execute(LoadTableRecord s.java:133)

          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)

          at java.lang.reflect.Method.invoke(Method.java:597)

          at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionF actoryBase.java:54)

          at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet .java:253)

          at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServle t.java:135)

          at com.mcafee.orion.core.servlet.ControllerServlet.doGet(ControllerServlet.java:10 3)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:269)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:188)

          at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java: 213)

          at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java: 172)

          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:563)

          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

          at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

          at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.jav a:48)

          at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)

          at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:14 1)

          at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:69)

          at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingVal ve.java:37)

          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 8)

          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)

          at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConn ection(Http11BaseProtocol.java:665)

          at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:5 28)

          at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorke rThread.java:81)

          at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:6 89)

          at java.lang.Thread.run(Thread.java:662)

      Caused by: javax.naming.CommunicationException: Request: 4 cancelled; remaining name 'DC=our,DC=domain,DC=com'

          at com.sun.jndi.ldap.LdapRequest.getReplyBer(LdapRequest.java:85)

          at com.sun.jndi.ldap.Connection.readReply(Connection.java:432)

          at com.sun.jndi.ldap.LdapClient.getSearchReply(LdapClient.java:611)

          at com.sun.jndi.ldap.LdapClient.search(LdapClient.java:534)

          at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1965)

          at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1827)

          at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1752)

          at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1769)

          at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java: 394)

          at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirC ontext.java:376)

          at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirC ontext.java:358)

          at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:267)

          at com.mcafee.orion.ldap.internal.LdapQueryImpl.execute(LdapQueryImpl.java:146)

          ... 40 more

       

      Can somebody help please?