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1086 Views 3 Replies Latest reply: Feb 21, 2013 2:39 AM by david.rougier RSS
david.rougier Newcomer 2 posts since
Feb 19, 2013
Currently Being Moderated

Feb 19, 2013 3:29 PM

Allowing communication between website and Gmail SMTP server

Hi everyone,

 

I am developping an ASP .Net website.

My website contains code to send an email by contacting the Gmail SMTP server.

I have got VirusScan Enterprise 8.7.0i installed on my computer.

I can connect to the Gmail SMTP server if I turn off the VirusScan task named "Protection during access" (this is a translation from French to English).

I do not want to turn off the task permanently.

So I want to know how to create a rule allowing communication between my website and the Gmail SMTP server.

 

Any help will be greatly appreciated

  • rmetzger Champion 567 posts since
    Jan 4, 2005

    Hi David,

     

    david.rougier wrote:

     

    Hi everyone,

     

    I am developping an ASP .Net website.

    My website contains code to send an email by contacting the Gmail SMTP server.

    I have got VirusScan Enterprise 8.7.0i installed on my computer.

    I can connect to the Gmail SMTP server if I turn off the VirusScan task named "Protection during access" (this is a translation from French to English).

    I do not want to turn off the task permanently.

    So I want to know how to create a rule allowing communication between my website and the Gmail SMTP server.

     

    Any help will be greatly appreciated

    This sounds like a problem with the 'Prevent mass mailing worms from sending email' rule. This rule is meant to prevent malware from taking control of your PC, using it to spam the world. A list of commonly used email clients are already created within this rule, which handles most cases.

     

    I am not sure what program you are using, but you might want to include it in the existing list.

     

    You can find this rule here:

    'VirusScan Console' >

         'Access Protection' Properties >

               'Access Protection' Tab >

                   'Anti-virus standard protection' >

    Edit "Prevent mass mailing worms from sending email" >

         'Processes to exclude:'

    Add your .exe or program that is attempting to access the SMTP server and click OK.

     

    If you cannot click OK, you may need to make this change here:

    'VirusScan Console' >

         'Access Protection' Properties >

               'Access Protection' Tab >

                   'User-defined Rules' >

    Edit "Prevent mass mailing worms from sending email" >

         'Processes to exclude:'

    Add your .exe or program that is attempting to access the SMTP server and click OK.

     

    If you are using ePO, then make the appropriate changes from the ePO console.

     

    Hope this helps,

    Ron Metzger

     

    Message was edited by: rmetzger on 2/20/13 11:39:49 AM EST

     

    Message was edited by: rmetzger on 2/20/13 11:40:08 AM EST
  • alexn Veteran 722 posts since
    Aug 9, 2012

    Yes, To identify process which is being blocked by this rule, right click Access Protection and view log, last few lines will tell you 1.Rule which is blocking and process which is blocked.

     

    Add exclusion as rmetzger described.

     

    on 2/20/13 11:55:09 AM CST

    Post Timings: 6.00 AM to 3.00PM PDT

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