0 Replies Latest reply on Feb 18, 2013 12:14 PM by BobStasz

    IE 9 crashing with SAE 3.5.0.724

    BobStasz

      We have several machines reporting issues with Internet Explorer crashing, or not opening at all when launched.  We have been able to replicate the problem, and on a machine experiencing the problem, we have copied this information:

       

      Faulting application name: McSACore.exe, version: 3.5.0.724, time stamp: 0x50063b32

      Faulting module name: SaSSHMod.dll, version: 3.5.0.724, time stamp: 0x50063b0c

      Exception code: 0xc0000005

       

      Internet Explorer:

      Version 9: 9.0.8112.16421CO

      Update Versions: 9.0.12 (KB2761465)

      Cipher Strength: 256-bit

       

      Has anyone else experienced this issue?

       

      If we disable the SiteAdvisor addon, then the issue stops.